Selling

How to Sell

  • How do I sell a gift card?

    Selling a gift card with Raise on our website is easy! All you have to do is enter the brand name, serial number and PIN (if applicable). Then, check the card’s balance and choose a selling price, which you can adjust at any time up until the card sells. To seal the deal, you’ll need to verify your account with a major credit card and we’ll double-check your gift card before it’s listed for sale. Please keep in mind that if the gift card you're selling will be listed as physical, you will need to download and print the shipping label provided by Raise.

    At this time, selling is not currently supported in our mobile apps for iOS and Android. But you can still visit Raise.com from your mobile web browser to list a card from there!

    Raise currently accepts gift cards from more than 3,000 different brands! Since each brand has unique redemption rules and restrictions, we may need to place your listing in review.

    For more information on why your particular listing may be placed into review, please feel free to contact us.

  • What is the difference between physical cards, eGift cards and vouchers?

    Gift cards on Raise can be purchased and sold in three different forms: Physical, eGift and voucher.

    Physical Cards: These are just like the standard gift card you've come to know and love over the years. Physical cards are shipped to the buyer via USPS and can only be redeemed in store.

    eGift Cards: eGift cards are digital cards that can only be redeemed online. These are delivered electronically to your Raise account, or to your Raise app.

    Vouchers: Vouchers are a convenient alternative to physical gift cards. They are delivered electronically to your Raise account, or to the Raise app, just like eGift cards. But, they can only be redeemed in store.

    Some brands allow for mixing and matching the different types of cards. If you see a brand identified as an eGift card and a voucher, that means the card will be delivered electronically and can be used both online and in store.

  • What gift cards do you accept?

    We accept gift cards and store credits from most brands, retailers and restaurants. All physical gift cards must have a minimum balance of $10, eGift cards a minimum of $5, and all gift card balances must be under $2,000. Other than that, they can be new or partially used.

  • What fees are associated with selling gift cards?

    It's free to list your gift cards. However, once the cards sell we take a 12% commission from the selling price. If you sell in bulk this commission might be lower. Then, if you're selling a physical card we charge the greater of $1.00 or 1% of the value of the card for shipping.

  • How does Raise hold sellers accountable?

    All sellers are responsible for the full value of the cards they list for sale on our marketplace. If you misplace, use or sell your cards somewhere else, you'll need to remove them from your listings. Otherwise, you'll be liable for the full value plus any associated fees. When a card has sold and does not meet the standards set by the 1 Year Money-Back Guarantee, we will refund our buyer and debit the seller accordingly. 

Listing a Card

  • How can I list my physical gift card as an eGift card?

    When you list a physical gift card for sale, we determine if it can be converted to an eGift card. If electronic delivery is possible, we will automatically list and deliver your card as an eGift. This is the digital era, after all.

  • Can I sell store credit?

    Yes! In addition to traditional gift cards, members can sell store and merchandise credits.

  • What's the recommended selling price?

    The beauty of Raise is you have complete control over what you sell your gift cards for. For guidance on selling price, there's a tool on our listing form that gives you suggestions based on the brand and the current market.

  • Can I adjust the price after it's been set?

    Yes! You can adjust the price whenever you want before the card is purchased. But once it's sold the price is locked.

  • How can I sell a gift card that's never been sold on your site before?

    It's super easy, but you do have to do this from our website instead of the Raise app. Click Sell Gift Cards at the top left of our homepage. Then enter the brand name and card info like the balance, serial number, PIN (if it has one) and submit your card. Once we approve the brand and card, all you have to do is wait for it to sell.

  • When will my card be listed for sale?

    Once you submit your gift card through our listing form, it goes through a verification process. Most cards are verified, approved and appear on the marketplace for sale within a couple hours of the original listing time. If we have received a higher influx of cards than usual, it could take longer for your card to be listed.

  • How can I check a balance on a gift card?

    We provide the phone number or link to check the balance of any gift card sold on Raise. You can easily find this information on our Gift Card Balance Check page.

    Did you know? When you store your gift cards in the Raise app, you can manually edit the balance of your gift card each time you use it? Simply tap on the card that you'd like to update and select "Edit" next to the card balance. Then enter either how much of the card you spent, or the value you know is left on it. And that's it! 

  • Where can I enter my sell promo code?

    You can enter your promo code while listing a gift card. Simply log in and go to the Sell Gift Cards page. Search for the brand you'd like to sell. When you're entering your gift card's serial number and PIN, be sure to check the box that says "I have a Raise promotional code" at the bottom of the page so you can enter your code. Currently sell promo codes can only be redeemed online, not on the app.

Shipping

  • How do I ship my gift card to the buyer?

    Once your card sells, you have three business days to ship it to the buyer. All you have to do is download and print the prepaid shipping label provided in your online Raise account. Just follow the instructions on the label and you're done. No additional postage necessary!

  • Do I need to ship a gift card if it can be sold as an electronic gift card or voucher?

    No, if you sold a card as a voucher or eGift you don't need to ship anything! However, we do ask that you hold onto your physical card for 180 days so it's readily available in the case we need to reference the original card.

Getting Paid

  • How do I get paid for selling a gift card?

    Once your gift card has sold, you will receive an email when your funds are available for withdrawal. Congrats on your raise! To get paid, log in and go to the Available Funds section of your account. From there, all you have to do is choose the amount you want to take out. This can be everything you've earned or just part of it.
     

  • What are my payout options?

    We currently have three payout options: Direct Deposit, check and PayPal.

    Direct Deposit: We deposit your earnings directly into your bank account. This is the only payout option available on the Raise app.

    Check: We mail a check to the billing address in your seller account. Checks can take up to 14 days for delivery.

    PayPal: You can request your funds via PayPal. It can take up to three business days for the money to appear in your PayPal account.

  • Can I change the address my check is mailed to?

    No, not if your check payment has already been issued. However, if your check hasn't been issued, or you'd like to change it before requesting a withdrawal, you can! We will need to confirm your new mailing address beforehand, so contact Raise Member Services and provide a copy of your ID with your new address, or a piece of mail with your new address, and you'll be good to go.

  • What should I do if I haven't received my check?

    If you haven't received your check within 45 days after withdrawing funds, please contact Raise Member Services.

Seller Protection

  • What is a Card ID?

    A Card ID is a unique reference number that corresponds to a specific gift card on our marketplace. Every Card ID starts with the letter 'Z' and is followed by 12 numbers. Give us this number if you need to contact Raise Member Services about an order or listing. It makes it easier for us to locate your information, so we can help you more quickly.

  • What should I do if I received a charge on my credit card I didn't authorize?

    If you've received an unauthorized charge on your credit card, please call Raise Member Services at (888) 578-8422.

  • Why was my account debited?

    When cards you've sold don't meet the standards set by our 1 Year Money-Back Guarantee, we will debit your seller account in order to refund our buyer. Sellers are only debited once we have determined the buyer was unable to use their gift card because they were not active, the balance was inaccurate, they received a different brand than ordered, or the card was not received within 30 days from the date of purchase.