Account

Account Creation

  • Can I sign up for multiple accounts?

  • Why can't I create a Raise account?

  • How do I redeem a referral code?

  • Why can’t I have a business account and a personal account?

Account Management

  • How can I access my Raise account?

  • How do I remove myself from your email list?

  • How do I close my account?

  • Why is my account suspended?

  • How do I change my account information?

    You can update your billing and shipping address by simply logging into your Raise account by selecting "Settings" from "My Account."

    Updating your billing address and shipping address will apply on future orders, but it will not change the information on previously completed orders.

    The shipping address for a completed order cannot be changed for physical cards, since the shipping label is automatically provided to the seller.

    If you would like to update your phone number or email address, please call our Order Processing Team at (888) 578-4710 who will be happy to assist you.