Other Topics

Gifting

  • Can I send a gift card purchased through Raise as a gift?

  • Can I send a gift card to someone who does not use Raise?

  • How do I tell which brands are giftable?

  • I received a gift card as a gift through Raise, but I don't have a Raise account. Can I still access my gift?

  • Do I have to create an account if I received a gift through Raise Pay?

  • I have a personal Raise account, but my friend sent a gift card to a different email address of mine. Can I transfer the gift to my personal Raise account?

  • I received a gift card as a gift through Raise a while ago and now, when I follow the link in my email, it does not appear. How do I access my gift card?

  • How will I know if my recipient received my gift?

  • Can I send a gift card to myself as a gift?

Referral Program

  • What are the rules for referring friends?

  • How do I redeem a referral code?

Brand Alerts

  • What are brand alerts?

  • How do I set brand alerts?

  • How do I remove brand alerts?

Connect with Raise

  • Is there a Raise Newsletter?

  • Who can I talk to about a story I'm doing on Raise?

  • Who can I talk to about legal inquiries?

  • What are Raise Phone Support hours?

    Raise Support Office Hours:

    You can reach us by phone Monday - Friday 8am - 7pm and Saturday 9am - 5pm. (This excludes observed holidays).  

    You can also send a support ticket at https://help.raise.com/.

    Please note:

    We are currently unable to accept any automated callback requests for and/or after 6pm CST at this time.  To speak to someone after 6pm, please wait on the line for the next available team member during regular business hours or call us back at 8am on the next business day.  Thank you for choosing Raise!