Why was my order canceled?

We're sorry to hear your order was canceled. In the rare event that your order cannot be processed, an email will be sent to the email address associated with your Raise account. Typically orders are canceled when further verification is necessary but not completed. If you have placed an order, and it is not processed within 1 hour, please check your email, as you may have received one requesting your assistance.

For more detailed information as to the specific reason your order may have been canceled, please email us at support@raise.com and an agent will be happy to get you in touch with our Order Processing Team.