My order was canceled but my card was charged and money has been taken out of my account. Why did you charge my card?

We apologize for any inconvenience this may have caused. Rest assured you are seeing a pending charge that will fall off your credit card within 2-3 business days from the date the order was placed. If the pending charge is not resolved within 2-3 business days, please contact your financial institution in regards to the status of the transaction as they will provide further assistance.