Why can't I use a VPN or proxy to place my order? Lisa December 02, 2022 18:36 Updated For security reasons, and given the product we sell, we request that we see the true IP addresses on the account. Related articles My order was canceled but my card was charged and money has been taken out of my account. Why did you charge my card? Is there a limit to how many gift cards I can buy? Why was my order canceled? Why can't I use my Spouse's or Friend's credit card to make a purchase? What is a Card ID? Comments 0 comments Article is closed for comments.