If you have submitted a request to Raise Member Services for a refund, but have not yet heard back, we sincerely apologize for the wait. Our team is working diligently to make sure each request is thoroughly reviewed and will respond as soon as possible.
Once your request has been received and reviewed by our Member Services Team, you will receive an email from one of our agents providing further information. Upon review, if your request falls within the criteria covered by the 1 Year Money-Back Guarantee, please allow 3-5 days for it to show on your statement.
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