Lisa

  • Total activity 189
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Activity overview

Latest activity by Lisa
  • Lisa created an article,

    Is a Phone Number required to have a Raise Account?

    Raise Accounts are required to have a phone number attached. This piece of information is a security aspect used in verification and can not be bypassed or configured. Verification involving the ph...

  • Lisa created an article,

    How can I list my Gift Cards in Bulk?

    We understand the convenience of listing large volume at a time and have made available an amazing feature to accommodate this matter! If you would like to list your batch of gift cards in bulk, yo...

  • Lisa created an article,

    Why do I receive an error when entering the Serial Number for Redemption?

    When you have received a gift card where the Serial Number does not apply at checkout but has an alphanumeric PIN, proceed to use the alphanumeric PIN instead where the brand asks for the Serial Nu...

  • Lisa created an article,

    Why does my gift card not have a PIN number for Redemption?

    If you receive a gift card that does not have a PIN number, this means that a PIN number is not needed to redeem that particular gift card. During the gift card verification process, our Marketplac...

  • Lisa created an article,

    What are brand alerts?

      A Brand Alert is a special feature that helps our consumers receive notification of the desired gift card credentials based on either value or discount percentage. If you set up brand alerts for ...

  • Lisa created an article,

    How do I set brand alerts?

    Setting up a brand alert is easy! Simply log in and search for the brand you're interested in. Click "Set Alert" in the left column of the brand page and set the discount you'd like to be alerted f...

  • Lisa created an article,

    How do I remove brand alerts?

    It's as simple as 1-2-3 to remove brand alerts! After you have logged into your Raise Account, navigate to "My Account". Choose Brand Alerts from the drop down menu and select the "Action" option t...

  • Lisa created an article,

    Who can I talk to about legal inquiries?

    If you are looking to submit a legal inquiry or concern, we ask that you email legal@raise.com.  

  • Lisa created an article,

    Is there a Raise Newsletter?

    Yes, there is. Once you're a Raise member you'll receive newsletters featuring deals on some of our top brands. We also send emails for sales and to let you know about new features on our site and ...

  • Lisa created an article,

    How will I know if my recipient received my gift?

    You will receive an email when the system has confirmed a successful electronic delivery to the recipient. Once the recipient of the gift has accessed their gift card for the first time and interac...