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Activity overview

Latest activity by Lisa
  • Lisa created an article,

    Why do I receive an error when entering the Serial Number for Redemption?

    When you have received a gift card where the Serial Number does not apply at checkout but has an alphanumeric PIN, proceed to use the alphanumeric PIN instead where the brand asks for the Serial Nu...

  • Lisa created an article,

    Why does my gift card not have a PIN number for Redemption?

    If you receive a gift card that does not have a PIN number, this means that a PIN number is not needed to redeem that particular gift card. During the gift card verification process, our Marketplac...

  • Lisa created an article,

    What are brand alerts?

    Because Raise is a marketplace, our gift card supply is constantly in flux. If you set up brand alerts for all your faves, we'll send you an email when the cards you want are available. Then you ju...

  • Lisa created an article,

    How do I set brand alerts?

    Setting up a brand alert is easy. Simply log in and search for the brand you're interested in. Click "Set Alert" in the top right corner of the brand page and set the discount you'd like to be aler...

  • Lisa created an article,

    How do I remove brand alerts?

    It's a simple 1-2-3 to remove brand alerts. All you have to do is log in and go to "My Account". ChooseBrand Alerts from the drop down menu and use the "Action" option to pause, edit or remove any ...

  • Lisa created an article,

    Who can I talk to about legal inquiries?

    All legal questions or concerns should be sent to  

  • Lisa created an article,

    Is there a Raise Newsletter?

    Yes, there is. Once you're a Raise member you'll receive newsletters featuring deals on some of our top brands. We also send emails for sales and to let you know about new features on our site and ...

  • Lisa created an article,

    How will I know if my recipient received my gift?

    You will receive a notification when the recipient of your gift receives the gift card email. You will also receive a notification when the recipient of the gift accesses their gift card for the fi...

  • Lisa created an article,

    I received a gift card as a gift through Raise a while ago and now, when I follow the link in my email, it does not appear. How do I access my gift card?

    Follow the link in your email and the instructions on the landing page to create your new account. In order to access your gift, your account must be created using the same email address that the g...

  • Lisa created an article,

    How do I tell which brands are giftable?

    When you navigate to Exact Pay, you will be able to tell if a card is giftable when you see a toggle with two options available: "For Me" or "Send as a Gift". If you do not see this toggle anywhere...