If you receive a gift card that does not have a PIN, a PIN is not needed to redeem that particular gift card. During the gift card verification process, our GCX Seller Team confirms the validity of each card to ensure all details are provided to our GCX Buyers.
If you get an error message when entering the serial number, please check that the card is properly redeemed according to the brand's terms. If you are please submit a screenshot so that we can review it.