To streamline the process and offer immediate help, we've implemented a 24/7 chatbot feature! Our chatbot is equipped to handle a wide range of queries and can provide quick answers to common questions. Whether you need assistance with account-related issues, product information, or troubleshooting, the chatbot is here to help!
What happens if additional review is required?
In some cases, your inquiry may require further examination by one of our specialists to ensure a thorough resolution. If this is necessary, your conversation will transition to a GCX Specialist, who will personally follow up with you via email. Rest assured, we are committed to resolving your concerns promptly and efficiently.
How to Access the Chatbot Feature:
- Simply navigate to our website and locate the chatbot icon in the corner of the screen.
- Click on the icon to initiate a conversation with the chatbot.
- Describe your issue, and the chatbot will do its best to assist you. If further review is needed, a Specialist will step in to provide personalized support.