Order Verification
- Why are my orders getting cancelled immediately after purchase even though my payment methods are valid?
- Why is my account locked due to prepaid payment method?
- How to update billing name for joint credit card on GCX account
- Locked for Velocity Reasons
- How to Address Delays in Order Processing Due to Buyer Review
- How to verify account with photo ID after first order cancellation
How to Buy
Buyer Protection
- Why is ID verification required to process my order?
- Why can't I use a VPN or proxy to place my order?
- Why was my order canceled?
- My order was canceled but my card was charged and money has been taken out of my account.
- Can I return cards purchased on GCX?
- What is the status of my refund?
GCX Pay & GCX Cash
- What is GCX Cash?
- Where can I find GCX Cash Terms?
- How Can I earn GCX Cash?
- When does GCX Cash become available to use?
- How does GCX Cash relate to GCX Rewards?
- How much GCX Cash can I earn?