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  1. GCX
  2. Buying
  3. Buyer Protection

Buyer Protection

  • Why is ID verification required to process my order?
  • Why can't I use a VPN or proxy to place my order?
  • Why was my order canceled?
  • My order was canceled but my card was charged and money has been taken out of my account.
  • Can I return cards purchased on GCX?
  • What is the status of my refund?
  • Why can't I use my Spouse's or Friend's credit card to make a purchase?
  • What is a Card ID?
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