Selling

Seller Protection

• How does Raise protect me, as the Seller?
• How do I resolve a negative balance?
• What if I was debited for a valid card?
• Why do I need a credit or debit card to verify my seller account?

Getting Paid

• Why am I being asked for additional information regarding my seller payouts?
• How do I get paid for selling a gift card?
• Will I receive a 1099 for selling on Raise?
• When should I expect to receive my payment?

Listing A Card

• When will my card be listed for sale?
• Why am I being asked to verify my listings or account?
• How can I list my physical gift card as an eGift card?

PayPal

• Why am I getting an error message when adding my PayPal?
• What is a "Verified" PayPal account?
• How can I remove or update my PayPal information?

ACH Direct Deposit

• Why is my social security number needed to request payment via ACH Direct Deposit?
• Why am I being asked to re-enter my ACH Direct Deposit information?
• How can I remove or update my ACH Direct Deposit information?

General Questions

• What gift cards do you accept?
• How do I sell a gift card?
• How does Raise hold sellers accountable?
• What fees are associated with selling gift cards?
• How do I receive more information on becoming a Bulk Seller on the Raise Marketplace?